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No loan administrator solutions the device and each voicemail is actually complete

No loan administrator solutions the device and each voicemail is actually complete

Bad customer support… Are unable to arrived at mortgage officer. Come refinance processes. Turned in all the documents, missed 5 closings. Nonetheless prepared! Taking a loss. Difficult support service. Crappy package! How did they reach 4.5 billion in the conversion process? Ask your States Attorney Place of work.

They remain animated me to the brand new loan processors

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Dreadful customer care. I have been speaing frankly about an effective refinance just like the zero closer to closure than just I found myself inside Summer. Customer care try bull crap. They just transfer me to differing people, and i am bounced to such a basketball. Extremely troubled and you will mad and you will was moving my home loan today. Do not suggest The brand new Rez whatsoever.

My personal loan was with Ditech and it also is actually marketed so you can The newest Rez

Avoid using NEWREZ….biggest error You will find produced. Started seeking refi. As May it’s now October however wishing. We have sent a comparable documentation inside several times. Can not started to some body of the cellular phone. My personal financing is approved 8 weeks before nonetheless waiting. This company are a joke wade elsewhere.

The latest Rez ‘s the poor mortgage company!! The fresh Rez named and you may available to refi my loan within good straight down interest. The loan Administrator Ryan told me it might be easy no problem. The guy and additionally said it’s not necessary for another appraisal as the loan was only one year old so we weren’t taking any more funds away! HA… 5 weeks afterwards he is requesting docs they currently have. Continue reading “No loan administrator solutions the device and each voicemail is actually complete”